Below, you will find a list of the questions most frequently asked by our guests.

Questions & Answers

What time is check-in?

Our staff will be happy to greet you between the hours of 11am and 6pm.

Is there a minimum night-stay?

Yes, we require guests to stay a minimum of 2 nights.

What is the cancellation policy?

You will receive a full refund if you cancel 7 days before your stay.

There is no refund if cancelled within 7 days of arrival.

What additional costs should we plan for?

Our guests are only responsible for the cost of groceries and drinks. Of course, the chef will gladly do your shopping and provide you with a receipt. Our meals are custom tailored to the individual tastes of our guests.

What are my payment options?

Payment can be made via credit card, online bank transfer, or via Airbnb (additional fees). Payment is required at the time of booking.

Is a deposit required to confirm my stay?

Full payment is required at the time of booking.

Are pets welcome?

Yes, we are a pet friendly villa and invite your furry friends to come and enjoy paradise with you.

How long can I rent Poetreef for?

Long term stays of up to 28 days or more are allowed.

What services are available to me during my stay?

We encourage guests to enjoy the beautiful outdoors. You will have access to a private patio, fully fenced private backyard, open garden space with outdoor furniture and a BBQ grill; perfect for entertaining.
Your villa rental comes with your very own private chef who will prepare all meals to your liking. Meals can be served on the pier, in the villa or on the property’s hidden beach.
You will also have access to snorkeling.
Work in a relaxing environment in our dedicated workspace.
Children’s books and toys are available upon request.
You will also have access to a fully equipped kitchen where you can prepare your own meals, if necessary.

Does Poetreef have internet access?

Yes there is wifi throughout the property. Average speeds are approximately 40gbs.

Is smoking allowed?

No – We do not permit smoking on property.

Are there any nearby beaches?

Poetreef is perched on a beautiful ironshore which does make for fantastic snorkeling, but please note there is no sandy beach on the property. We encourage you to enjoy our very own private rocky seafront with plenty of access points into the water. For those guests who love a sandy beach, there are some beautiful nearby beaches that you can explore. The nearest sandy beach is approximately 5 minutes away.

Can I host events at Poetreef?

Yes, the villa is suitable for events. We can accommodate a gathering of 25 or more.

Is there parking?

Yes there is free secure parking on the premises.

Does the property come with a cooling system?

Yes, the villa has central air conditioning and all rooms are outfitted with a ceiling fan to keep our guests cool and comfortable.

What sanitary items come with the villa?

The villa comes with the following items:

  • Cleaning products
  • Shampoo
  • Body soap

Check Availabity

1 Room , 1 Adult , 0 Children